business

Enshittification - Wikipedia Enshittification is the pattern of decreasing quality observed in online services and products … The term was used by writer Cory Doctorow in November 20221 … Doctorow has also used the term platform decay to describe the same concept. The ‘Enshittification’ of TikTok | WIRED Here is how platforms die: First, they are good to their users; then they abuse their users to make things better for their business customers; finally, they abuse those business customers to claw back all the value for themselves....

Show Me the Money: Making a Business Case for Accessibility in Small and Large Publishing Organisations | BookMachine DON’T: Say it’ll increase sales DO: Talk about compliance DON’T: Pretend to be a lawyer DO: Speak to a lawyer DON’T: Promise AI will fix everything DO: Explore vendor options DON’T: Narrow the conversation solely to print disability DO: Talk about readiness and future-proofing DO: Talk to experts

Do you work at a tech company? | Irrational Exuberance [for engineers] a technology company is one with a strong engineering culture and empowered engineering leadership. Not the business model, not the legal definition, not “pure” innovation, but having a place at the table and being a table you want to sit at. how do you determine if a company empowers and supports their engineering organization? … CEO’s background … … ratio of engineering to total headcount … … engineering representation in the senior leadership team … … titles and seniority across organizations … … extent and quality of their engineering brand efforts … navigate your network … [and ask] … ask questions … of the their engineering culture to … different interviewers …

A Plan Is Not a Strategy - YouTube Strategic ≠ Planning What most “strategic planning” is in the world of business has nothing to do with strategy. It’s got the word, but it’s not. It’s a set of activities that the company says it‘s going to do. … but the results of all of those are not going to make the company happy, because they didn’t have a strategy. What’s a strategy?...

Your company may not be in the software business, but eventually, a software company will be in your business. — Naval on Twitter

Few corporate speak expressions annoy me in as much as these 2 words: 😬 “The business” This is a pet peeve of mine, for sure. But beyond that, it’s important we stop covering decision makers behind “The Business” curtain. There is no such entity called “The Business” in companies. “The Business” isn’t a job function or role or group of people. “The Business” is everyone in the company. So what is happening in reality, behind “The Business” curtain?...

Ideas of online services where to outsource some of the most mundane tasks.

Does Your Name Suck? – Eat My Words | Eat My Words The SMILE & SCRATCH test: SMILE if your name has these 5 winning qualities: Suggestive – evokes a positive brand experience Meaningful – your customers “get it” Imagery – visually evocative to aid in memory Legs – lends itself to a theme for extended mileage Emotional – resonates with your audience SCRATCH it if it has any of these 7 deal breakers:...

Steve Jobs: A Few Memories—Stephen Wolfram Blog About Steve Jobs’ theory on naming stuff: I asked Steve why he thought it was good, and he told me his theory for a name was to start from the generic term for something, then romanticize it . His favorite example at the time was Sony’s Trinitron. Well, it went back and forth for a while. But in the end I agreed that, yes, Mathematica was a good name....

The philosophy of great customer service | Derek Sivers (Actually, I prefer the term “client care”, since “client” implies a relationship, instead of “customer”, which is transactional. But I’ll use the normal term instead of confusing things by using mine.) You can afford to be generous The customer is more important than the company Customer service is a profit center Every interaction is your moment to shine Lose every fight Rebelliously right the wrongs of the world