How to Write Error Messages
A good error message has three parts: The problem – explains that an error has happened; The cause – explains what caused the problem; …
How To Not Suck Online
How To Not Suck Online Download a PDF poster of the below tips & tricks Clear Language Simplicity Visual Priority Create Intrigue Ten Ideas …
Help Scout — Help Desk Software | Customer Support Software
Help Scout — Help Desk Software | Customer Support Software Scalable customer support, no help desk headaches Invisible to Customers Help Scout …
Support Guidelines « Vesper
Support Guidelines « Vesper Dave Wiskus’ guidelines for handling @vesperapp support emails: Use Names Everyone Gets a Reply No Arguments Keep Records Be Honest …
Intercom | Communicate personally with every single customer
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Crashlytics – The most powerful, yet lightest weight crash reporting solution for iOS and Android developers. | Crashlytics
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Wireshark · Go deep.
Wireshark · Go deep. Wireshark is a free and open-source packet analyzer. It is used for network troubleshooting, analysis, software and communications …
Get Your FAQs Straight: Convert Your Curious Customers
Get Your FAQs Straight: Convert Your Curious Customers You can improve your FAQ pages by… Streamlining navigation through questions Prioritizing clarity over …
Helpshift | The customer support help desk for native apps
Helpshift | The customer support help desk for native apps Helpshift makes it easy to create that exceptional experience in native mobile …
HockeyApp – Perfect. Your. Apps.
HockeyApp – Perfect. Your. Apps. HockeyApp is the best way to distribute your betas and collect live crash reports for beta and …