→ 2014-03-26
Everybody’s reachable. (by Gary Vaynerchuk) Interesting left field concept of each business becoming it’s own media company focused on a collateral subject …
Code Switching
code-switching 1. the phenomenon of alternating between two or more languages during spoken conversation (via The REAL Real Problem with Facebook ∙ …
How To Not Suck Online
How To Not Suck Online Download a PDF poster of the below tips & tricks Clear Language Simplicity Visual Priority Create Intrigue Ten Ideas …
Accelerating serendipity — Makeshift Thoughts — Medium
Accelerating serendipity — Makeshift Thoughts — Medium Can you make happy accidents happen more often? Just turn up Put yourself in the …
Help Scout — Help Desk Software | Customer Support Software
Help Scout — Help Desk Software | Customer Support Software Scalable customer support, no help desk headaches Invisible to Customers Help Scout …
Support Guidelines « Vesper
Support Guidelines « Vesper Dave Wiskus’ guidelines for handling @vesperapp support emails: Use Names Everyone Gets a Reply No Arguments Keep Records Be Honest …
Intercom | Communicate personally with every single customer
Intercom | Communicate personally with every single customer Activate and retain more customers. Intercom combines marketing automation, CRM, and support in one …
→ 2013-10-15
You think of social networks as distribution for awareness for something else, you think of it as distribution. (…) I think of …
How emotional design can give your website much more impact
How emotional design can give your website much more impact In this article I’ll give you an idea of the potential of …
Be the Michelangelo of Goal-Setting | LinkedIn
Be the Michelangelo of Goal-Setting | LinkedIn But when her colleague said that his goal was to “run a marathon faster at …