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→ 2014-08-13

The way to mitigate these unintended effects is to replace Personas with models that enable cohesive stories. These models are called Characters. …

→ 2013-12-12

Replacing The User Story With The Job Story We frame every design problem in a Job, focusing on the triggering event or …

The Affinity Diagram (KJ Analysis)

The Affinity Diagram (KJ Analysis) Affinity diagram – Wikipedia: The tool is commonly used within project management and allows large numbers of …